PrimeGrid
Please visit donation page to help the project cover running costs for this month

Toggle Menu

Join PrimeGrid

Returning Participants

Community

Leader Boards

Results

Other

drummers-lowrise

Advanced search

Message boards : Problems and Help : Win 10 64 bit BSOD within an hour.

Author Message
Daniel FurrProject donor
Send message
Joined: 20 Oct 17
Posts: 6
ID: 937944
Credit: 354,424,954
RAC: 0
Found 6 primes in the 2019 Tour de Primes321 LLR Amethyst: Earned 1,000,000 credits (1,018,868)Cullen LLR Amethyst: Earned 1,000,000 credits (1,288,096)ESP LLR Amethyst: Earned 1,000,000 credits (1,117,144)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,409,469)PPS LLR Ruby: Earned 2,000,000 credits (2,315,528)PSP LLR Amethyst: Earned 1,000,000 credits (1,003,520)SoB LLR Ruby: Earned 2,000,000 credits (2,817,928)SR5 LLR Ruby: Earned 2,000,000 credits (2,783,282)SGS LLR Amethyst: Earned 1,000,000 credits (1,037,592)TRP LLR Ruby: Earned 2,000,000 credits (2,699,366)Woodall LLR Ruby: Earned 2,000,000 credits (2,064,880)321 Sieve Turquoise: Earned 5,000,000 credits (5,509,701)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,037,954)PPS Sieve Double Bronze: Earned 100,000,000 credits (100,445,687)AP 26/27 Turquoise: Earned 5,000,000 credits (7,693,829)GFN Double Silver: Earned 200,000,000 credits (201,182,111)
Message 114800 - Posted: 12 Feb 2018 | 21:36:58 UTC

So I asked on the Window support forums and did not get very far but when I run primeGrid in BOINC I get a BSOD within an hour. At most it will run maybe 8 hours. If I am not running BOINC my computer does not crash, except very rarely.

Some information:
-I had a catastrophic failure of my video card (GTX 980 ti) back in Sept. 17. I got a replacement card via warranty (exact same card). After I rebuilt my computer in early January 18 and updated it I began to run BOINC again (the only change to the computer was replacing the video card with the exact same card). Since I put it back together BOINC will crash within an hour of starting (primeGrid is the only project I run).

-My CPU was overclocked so I set it to default.
-I ran sfc /scannow with no errors.
-I ran memtest with no errors.
-My BIOS has updates from the manufacturer but all the updates are for improving overclocking or overclocking performance so I did not update it.
-I ran "verifier" in Windows command line and this caused Windows to crash before it would even boot. This leads me to believe it could be a bad driver that maybe Windows thinks is up to date (I think one of the .dmp files is from these crashes).

Here is some relevant information and .dmp files.

PC specs
: https://1drv.ms/t/s!AuVAavbEi_jAdvXEnJ-dzOMEDns
MSinfo Output: https://1drv.ms/u/s!AuVAavbEi_jAbsPJFQr5f2YeQ_k
.dmp files: https://1drv.ms/f/s!AuVAavbEi_jAeIh6mXh5_hQDR-I

Most of the .dmp files are right after the BSOD.

Thank you for any help.

recoil44Project donor
Avatar
Send message
Joined: 20 Dec 15
Posts: 167
ID: 433037
Credit: 411,347,492
RAC: 0
Discovered 1 mega primeFound 1 prime in the 2019 Tour de PrimesFound 1 mega prime in the 2019 Tour de Primes321 LLR Turquoise: Earned 5,000,000 credits (5,019,377)Cullen LLR Turquoise: Earned 5,000,000 credits (5,064,170)ESP LLR Turquoise: Earned 5,000,000 credits (5,001,303)Generalized Cullen/Woodall LLR Turquoise: Earned 5,000,000 credits (5,094,139)PPS LLR Turquoise: Earned 5,000,000 credits (6,021,807)PSP LLR Turquoise: Earned 5,000,000 credits (5,085,124)SoB LLR Turquoise: Earned 5,000,000 credits (5,042,051)SR5 LLR Turquoise: Earned 5,000,000 credits (5,077,248)SGS LLR Turquoise: Earned 5,000,000 credits (5,000,448)TRP LLR Turquoise: Earned 5,000,000 credits (5,003,404)Woodall LLR Turquoise: Earned 5,000,000 credits (5,035,352)321 Sieve Turquoise: Earned 5,000,000 credits (5,061,436)Generalized Cullen/Woodall Sieve (suspended) Jade: Earned 10,000,000 credits (10,012,148)PPS Sieve Double Bronze: Earned 100,000,000 credits (108,556,313)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,089,865)TRP Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,297,782)AP 26/27 Emerald: Earned 50,000,000 credits (50,153,415)GFN Double Bronze: Earned 100,000,000 credits (106,065,222)PSA Emerald: Earned 50,000,000 credits (67,666,890)
Message 114801 - Posted: 12 Feb 2018 | 21:47:44 UTC - in response to Message 114800.

How's the temps?
Since you're running both CPU and GPU, try running only GPU and then only CPU to see if it only crashes on one or the other.

Daniel FurrProject donor
Send message
Joined: 20 Oct 17
Posts: 6
ID: 937944
Credit: 354,424,954
RAC: 0
Found 6 primes in the 2019 Tour de Primes321 LLR Amethyst: Earned 1,000,000 credits (1,018,868)Cullen LLR Amethyst: Earned 1,000,000 credits (1,288,096)ESP LLR Amethyst: Earned 1,000,000 credits (1,117,144)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,409,469)PPS LLR Ruby: Earned 2,000,000 credits (2,315,528)PSP LLR Amethyst: Earned 1,000,000 credits (1,003,520)SoB LLR Ruby: Earned 2,000,000 credits (2,817,928)SR5 LLR Ruby: Earned 2,000,000 credits (2,783,282)SGS LLR Amethyst: Earned 1,000,000 credits (1,037,592)TRP LLR Ruby: Earned 2,000,000 credits (2,699,366)Woodall LLR Ruby: Earned 2,000,000 credits (2,064,880)321 Sieve Turquoise: Earned 5,000,000 credits (5,509,701)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,037,954)PPS Sieve Double Bronze: Earned 100,000,000 credits (100,445,687)AP 26/27 Turquoise: Earned 5,000,000 credits (7,693,829)GFN Double Silver: Earned 200,000,000 credits (201,182,111)
Message 114803 - Posted: 12 Feb 2018 | 22:08:30 UTC - in response to Message 114801.

Thank you for the response.

Temps seem to be ok. I monitor them fairly frequently when BOINC is running. CPU sits around ~56 C and GPU sits around ~76-79 C. I will try what you said and run GPU only then CPU only and see if either gets a BSOD.

mackerelProject donor
Volunteer tester
Avatar
Send message
Joined: 2 Oct 08
Posts: 2420
ID: 29980
Credit: 417,217,698
RAC: 155,241
Discovered 2 mega primesEliminated 1 conjecture "k"Found 3 primes in the 2018 Tour de PrimesFound 1 mega prime in the 2018 Tour de PrimesFound 5 primes in the 2019 Tour de PrimesFound 6 primes in the 2020 Tour de Primes321 LLR Turquoise: Earned 5,000,000 credits (8,774,878)Cullen LLR Turquoise: Earned 5,000,000 credits (5,149,818)ESP LLR Turquoise: Earned 5,000,000 credits (6,454,573)Generalized Cullen/Woodall LLR Turquoise: Earned 5,000,000 credits (5,122,074)PPS LLR Emerald: Earned 50,000,000 credits (76,212,601)PSP LLR Jade: Earned 10,000,000 credits (15,223,714)SoB LLR Jade: Earned 10,000,000 credits (17,319,914)SR5 LLR Sapphire: Earned 20,000,000 credits (23,996,561)SGS LLR Turquoise: Earned 5,000,000 credits (7,342,780)TPS LLR (retired) Bronze: Earned 10,000 credits (34,130)TRP LLR Jade: Earned 10,000,000 credits (18,602,519)Woodall LLR Turquoise: Earned 5,000,000 credits (5,715,464)321 Sieve Sapphire: Earned 20,000,000 credits (20,236,219)Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,383,853)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,626,419)PPS Sieve Emerald: Earned 50,000,000 credits (76,969,144)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,293,882)TRP Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,012,757)AP 26/27 Sapphire: Earned 20,000,000 credits (21,918,894)GFN Emerald: Earned 50,000,000 credits (71,887,807)PSA Ruby: Earned 2,000,000 credits (2,939,755)
Message 114810 - Posted: 12 Feb 2018 | 23:42:49 UTC

Have you had crashes doing other activities? Like gaming?

What is the PSU model and age if known?

Dirk SellstedProject donor
Avatar
Send message
Joined: 15 Feb 17
Posts: 151
ID: 492091
Credit: 139,870,593
RAC: 395
Found 1 prime in the 2018 Tour de Primes321 LLR Gold: Earned 500,000 credits (860,905)Cullen LLR Gold: Earned 500,000 credits (506,431)ESP LLR Gold: Earned 500,000 credits (818,638)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (513,349)PPS LLR Ruby: Earned 2,000,000 credits (3,025,655)PSP LLR Gold: Earned 500,000 credits (555,892)SoB LLR Ruby: Earned 2,000,000 credits (2,296,322)SR5 LLR Ruby: Earned 2,000,000 credits (3,858,489)SGS LLR Amethyst: Earned 1,000,000 credits (1,410,704)TRP LLR Gold: Earned 500,000 credits (790,691)Woodall LLR Gold: Earned 500,000 credits (532,512)321 Sieve Gold: Earned 500,000 credits (551,946)Generalized Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,321,574)PPS Sieve Sapphire: Earned 20,000,000 credits (21,786,773)TRP Sieve (suspended) Gold: Earned 500,000 credits (528,024)AP 26/27 Jade: Earned 10,000,000 credits (10,220,704)GFN Emerald: Earned 50,000,000 credits (51,663,702)PSA Sapphire: Earned 20,000,000 credits (34,628,282)
Message 114873 - Posted: 13 Feb 2018 | 16:24:28 UTC

my similar issue before was the psu fan stopped working. It actually managed ro run without it until ambient rose above 23C

JimBProject donor
Honorary cruncher
Send message
Joined: 4 Aug 11
Posts: 916
ID: 107307
Credit: 974,231,580
RAC: 2,925
Discovered 1 mega prime321 LLR Ruby: Earned 2,000,000 credits (2,691,081)Cullen LLR Turquoise: Earned 5,000,000 credits (5,031,868)ESP LLR Turquoise: Earned 5,000,000 credits (5,064,082)Generalized Cullen/Woodall LLR Turquoise: Earned 5,000,000 credits (5,038,750)PPS LLR Turquoise: Earned 5,000,000 credits (5,000,220)PSP LLR Turquoise: Earned 5,000,000 credits (7,674,374)SoB LLR Sapphire: Earned 20,000,000 credits (42,604,648)SR5 LLR Jade: Earned 10,000,000 credits (11,829,173)SGS LLR Ruby: Earned 2,000,000 credits (2,148,255)TRP LLR Ruby: Earned 2,000,000 credits (2,291,092)Woodall LLR Turquoise: Earned 5,000,000 credits (5,046,412)321 Sieve Jade: Earned 10,000,000 credits (10,057,614)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (4,002,919)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,005,451)PPS Sieve Emerald: Earned 50,000,000 credits (52,042,965)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,341,676)TRP Sieve (suspended) Ruby: Earned 2,000,000 credits (2,070,804)AP 26/27 Jade: Earned 10,000,000 credits (10,742,251)GFN Emerald: Earned 50,000,000 credits (50,000,251)PSA Double Gold: Earned 500,000,000 credits (728,547,693)
Message 114875 - Posted: 13 Feb 2018 | 16:50:54 UTC

If it was me, I'd update the motherboard firmware no matter what. They don't necessarily document every change.

Profile GuyProject donor
Avatar
Send message
Joined: 25 May 14
Posts: 45
ID: 314408
Credit: 6,424,854
RAC: 0
321 LLR Gold: Earned 500,000 credits (551,942)Cullen LLR Gold: Earned 500,000 credits (526,514)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (516,654)PPS LLR Gold: Earned 500,000 credits (687,117)SoB LLR Silver: Earned 100,000 credits (313,052)SR5 LLR Gold: Earned 500,000 credits (501,217)SGS LLR Silver: Earned 100,000 credits (100,383)Woodall LLR Silver: Earned 100,000 credits (123,228)PPS Sieve Gold: Earned 500,000 credits (505,650)AP 26/27 Gold: Earned 500,000 credits (505,375)GFN Ruby: Earned 2,000,000 credits (2,093,600)
Message 114887 - Posted: 13 Feb 2018 | 19:14:43 UTC

Have you joined https://www.tenforums.com? They have a BSOD forum area and there are some real experts on there. Upload all the dump files and they'll pore through them and see what's causing the BSODs.
____________
My Sophie Germain prime: 3890039621697*2^1290000-1 (388,342 digits).

Profile GrebulonerProject donor
Volunteer tester
Avatar
Send message
Joined: 2 Nov 09
Posts: 348
ID: 49572
Credit: 1,679,387,386
RAC: 1,470,050
Discovered 1 mega primeFound 2 primes in the 2018 Tour de PrimesFound 4 primes in the 2019 Tour de PrimesFound 3 primes in the 2020 Tour de PrimesFound 1 mega prime in the 2020 Tour de Primes321 LLR Jade: Earned 10,000,000 credits (12,239,241)Cullen LLR Jade: Earned 10,000,000 credits (10,168,095)ESP LLR Jade: Earned 10,000,000 credits (11,401,438)Generalized Cullen/Woodall LLR Jade: Earned 10,000,000 credits (11,458,304)PPS LLR Sapphire: Earned 20,000,000 credits (33,262,524)PSP LLR Jade: Earned 10,000,000 credits (12,641,950)SoB LLR Sapphire: Earned 20,000,000 credits (20,393,852)SR5 LLR Sapphire: Earned 20,000,000 credits (21,058,593)SGS LLR Jade: Earned 10,000,000 credits (11,718,998)TRP LLR Sapphire: Earned 20,000,000 credits (20,191,201)Woodall LLR Jade: Earned 10,000,000 credits (10,037,126)321 Sieve Emerald: Earned 50,000,000 credits (55,329,606)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (4,178,073)Generalized Cullen/Woodall Sieve (suspended) Emerald: Earned 50,000,000 credits (56,046,594)PPS Sieve Double Gold: Earned 500,000,000 credits (521,014,891)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Turquoise: Earned 5,000,000 credits (9,468,384)TRP Sieve (suspended) Jade: Earned 10,000,000 credits (10,076,645)AP 26/27 Double Silver: Earned 200,000,000 credits (487,273,524)GFN Double Silver: Earned 200,000,000 credits (235,236,012)PSA Double Bronze: Earned 100,000,000 credits (126,200,096)
Message 114889 - Posted: 13 Feb 2018 | 19:26:34 UTC

After going through your dump files, I see you have a variety of BSOD causes, but all revolve around drivers and some critical system files going bad while the system is running. To me this reads as a memory corruption issue. You're running your memory at 2400 MHz, try turning off XMP and run at default. If that fixes it, chances are that your CPU is no longer able to run that memory speed/timing combination and you'll have to start using slower speeds (2133/C10, 1866/C9, etc. until it runs fine). Sandy-E is only officially rated for 1600, so going above that is always luck. I have one that runs 2400/C11 all year, and another that won't reliably go past 1866, but it's also the full 64GB. If the problem still occurs at stock speeds, run memtest86 and see if it throws errors, if it does, RMA the RAM for a new set.
____________
Eating more cheese on Thursdays.

Daniel FurrProject donor
Send message
Joined: 20 Oct 17
Posts: 6
ID: 937944
Credit: 354,424,954
RAC: 0
Found 6 primes in the 2019 Tour de Primes321 LLR Amethyst: Earned 1,000,000 credits (1,018,868)Cullen LLR Amethyst: Earned 1,000,000 credits (1,288,096)ESP LLR Amethyst: Earned 1,000,000 credits (1,117,144)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,409,469)PPS LLR Ruby: Earned 2,000,000 credits (2,315,528)PSP LLR Amethyst: Earned 1,000,000 credits (1,003,520)SoB LLR Ruby: Earned 2,000,000 credits (2,817,928)SR5 LLR Ruby: Earned 2,000,000 credits (2,783,282)SGS LLR Amethyst: Earned 1,000,000 credits (1,037,592)TRP LLR Ruby: Earned 2,000,000 credits (2,699,366)Woodall LLR Ruby: Earned 2,000,000 credits (2,064,880)321 Sieve Turquoise: Earned 5,000,000 credits (5,509,701)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,037,954)PPS Sieve Double Bronze: Earned 100,000,000 credits (100,445,687)AP 26/27 Turquoise: Earned 5,000,000 credits (7,693,829)GFN Double Silver: Earned 200,000,000 credits (201,182,111)
Message 115160 - Posted: 18 Feb 2018 | 0:59:37 UTC - in response to Message 114889.

Hi all,

Thank you for the responses and sorry for the late reply. I've been working out of town all week. I will try all suggestions and post an update of any changes.

I think that it might be a RAM issue as suggested. I am about to update the BIOS and turn off XMP and see if it crashes. If it does I will start taking out sticks of RAM one at a time and see what happens.

Profile Crun-chiProject donor
Volunteer tester
Avatar
Send message
Joined: 25 Nov 09
Posts: 2980
ID: 50683
Credit: 58,100,285
RAC: 106,713
Eliminated 1 conjecture "k"Found 1 prime in the 2018 Tour de PrimesFound 1 prime in the 2019 Tour de PrimesFound 1 prime in the 2020 Tour de Primes321 LLR Silver: Earned 100,000 credits (229,492)Cullen LLR Silver: Earned 100,000 credits (110,733)PPS LLR Turquoise: Earned 5,000,000 credits (7,162,112)PSP LLR Silver: Earned 100,000 credits (104,385)SoB LLR Silver: Earned 100,000 credits (106,117)SR5 LLR Silver: Earned 100,000 credits (139,802)SGS LLR Amethyst: Earned 1,000,000 credits (1,325,207)TRP LLR Gold: Earned 500,000 credits (626,755)Woodall LLR Silver: Earned 100,000 credits (122,944)321 Sieve Silver: Earned 100,000 credits (104,900)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (2,000,599)Generalized Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (515,556)PPS Sieve Jade: Earned 10,000,000 credits (11,855,975)TRP Sieve (suspended) Silver: Earned 100,000 credits (255,612)AP 26/27 Ruby: Earned 2,000,000 credits (2,583,960)GFN Sapphire: Earned 20,000,000 credits (23,334,026)PSA Turquoise: Earned 5,000,000 credits (7,522,050)
Message 115172 - Posted: 18 Feb 2018 | 15:23:18 UTC - in response to Message 115160.

Download Memtest+ or something similar, make bootable disc and run test for at least one pass. Memetest will find error is any!
____________
314187728^131072+1 GENERALIZED FERMAT :)
93*10^1029523-1 REPDIGIT PRIME
31*332^367560+1 CRUS PRIME
Proud member of team Aggie The Pew. Go Aggie!

Daniel FurrProject donor
Send message
Joined: 20 Oct 17
Posts: 6
ID: 937944
Credit: 354,424,954
RAC: 0
Found 6 primes in the 2019 Tour de Primes321 LLR Amethyst: Earned 1,000,000 credits (1,018,868)Cullen LLR Amethyst: Earned 1,000,000 credits (1,288,096)ESP LLR Amethyst: Earned 1,000,000 credits (1,117,144)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,409,469)PPS LLR Ruby: Earned 2,000,000 credits (2,315,528)PSP LLR Amethyst: Earned 1,000,000 credits (1,003,520)SoB LLR Ruby: Earned 2,000,000 credits (2,817,928)SR5 LLR Ruby: Earned 2,000,000 credits (2,783,282)SGS LLR Amethyst: Earned 1,000,000 credits (1,037,592)TRP LLR Ruby: Earned 2,000,000 credits (2,699,366)Woodall LLR Ruby: Earned 2,000,000 credits (2,064,880)321 Sieve Turquoise: Earned 5,000,000 credits (5,509,701)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,037,954)PPS Sieve Double Bronze: Earned 100,000,000 credits (100,445,687)AP 26/27 Turquoise: Earned 5,000,000 credits (7,693,829)GFN Double Silver: Earned 200,000,000 credits (201,182,111)
Message 115488 - Posted: 25 Feb 2018 | 19:57:26 UTC - in response to Message 115160.

Hi, I wanted to let you all know that the issue is resolved. The problems were out of date BIOS as suggested, and a bad stick of RAM.

Once I updated the BIOS and took out two sticks of RAM it ran completely fine for over 36 hours. After that I was even able to overclock to 4.2 GHz and run XMP profile. This ran for over 36 hours as well.

Since the last post I upgraded my motherboard, CPU, and RAM as I was overdue for an upgrade anyways (my video card was running on PCIe Gen2) on top of being frustrated tracking down hardware issues.

Thank you for all the help and suggestions.

Message boards : Problems and Help : Win 10 64 bit BSOD within an hour.

[Return to PrimeGrid main page]
DNS Powered by DNSEXIT.COM
Copyright © 2005 - 2020 Rytis Slatkevičius (contact) and PrimeGrid community. Server load 0.89, 1.11, 1.63
Generated 27 Oct 2020 | 19:35:48 UTC