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Message boards : Number crunching : AVG anti-virus causing stuck file transfers

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Michael GoetzProject donor
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Joined: 21 Jan 10
Posts: 9708
ID: 53948
Credit: 107,847,635
RAC: 42,096
321 LLR Amethyst: Earned 1,000,000 credits (1,169,719)Cullen LLR Amethyst: Earned 1,000,000 credits (1,157,331)ESP LLR Amethyst: Earned 1,000,000 credits (1,179,211)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,330,821)PPS LLR Amethyst: Earned 1,000,000 credits (1,254,873)PSP LLR Ruby: Earned 2,000,000 credits (2,632,269)SoB LLR Ruby: Earned 2,000,000 credits (2,632,795)SR5 LLR Turquoise: Earned 5,000,000 credits (6,048,315)SGS LLR Amethyst: Earned 1,000,000 credits (1,680,461)TRP LLR Amethyst: Earned 1,000,000 credits (1,324,283)Woodall LLR Amethyst: Earned 1,000,000 credits (1,145,077)321 Sieve (suspended) Silver: Earned 100,000 credits (200,576)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (4,170,256)Generalized Cullen/Woodall Sieve Ruby: Earned 2,000,000 credits (2,085,723)PPS Sieve Jade: Earned 10,000,000 credits (18,175,834)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,035,522)TRP Sieve (suspended) Ruby: Earned 2,000,000 credits (2,051,121)AP 26/27 Turquoise: Earned 5,000,000 credits (5,881,239)GFN Sapphire: Earned 20,000,000 credits (42,663,419)PSA Jade: Earned 10,000,000 credits (10,028,791)
Message 79823 - Posted: 30 Sep 2014 | 14:41:25 UTC

I just discovered that the random but infrequent stuck file transfers I've been seeing over the past month or so are being caused by AVG anti-virus's identity theft protection.

It's likely some kind of bug in AVG. The executables are certainly not infected.

If you use AVG, I *strongly* recommend configuring AVG to ignore the C:\ProgramData\BOINC folder, and also disable identify protection. You can't tell the identity protection system to ignore a folder, so you have to completely disable it.

Or switch to a different anti-virus product.
____________

Please do not PM me with support questions. They will usually go unanswered. Ask on the forums instead. Thank you!

rjs5
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Joined: 20 Feb 11
Posts: 11
ID: 87238
Credit: 172,072,851
RAC: 245,355
321 LLR Turquoise: Earned 5,000,000 credits (5,324,387)Cullen LLR Turquoise: Earned 5,000,000 credits (5,115,621)ESP LLR Turquoise: Earned 5,000,000 credits (5,242,014)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (773,213)PPS LLR Turquoise: Earned 5,000,000 credits (5,130,586)PSP LLR Turquoise: Earned 5,000,000 credits (5,366,895)SoB LLR Turquoise: Earned 5,000,000 credits (6,525,428)SR5 LLR Turquoise: Earned 5,000,000 credits (5,197,355)SGS LLR Turquoise: Earned 5,000,000 credits (5,193,736)TRP LLR Turquoise: Earned 5,000,000 credits (5,123,019)Woodall LLR Turquoise: Earned 5,000,000 credits (5,113,202)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (879,677)Generalized Cullen/Woodall Sieve Turquoise: Earned 5,000,000 credits (5,246,054)PPS Sieve Emerald: Earned 50,000,000 credits (53,228,292)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,437,484)TRP Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,509,929)AP 26/27 Turquoise: Earned 5,000,000 credits (5,688,501)GFN Sapphire: Earned 20,000,000 credits (41,976,653)
Message 79830 - Posted: 30 Sep 2014 | 15:36:12 UTC - in response to Message 79823.

Someone with information on the problem files can point the problem out to AVG and they will fix their SW.
http://www.avg.com/submit-sample

Ken_g6Project donor
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Joined: 4 Jul 06
Posts: 801
ID: 3110
Credit: 95,310,323
RAC: 9,386
321 LLR Gold: Earned 500,000 credits (519,706)Cullen LLR Gold: Earned 500,000 credits (516,787)ESP LLR Silver: Earned 100,000 credits (242,785)Generalized Cullen/Woodall LLR Silver: Earned 100,000 credits (149,781)PPS LLR Ruby: Earned 2,000,000 credits (4,596,753)PSP LLR Amethyst: Earned 1,000,000 credits (1,088,102)SoB LLR Silver: Earned 100,000 credits (243,286)SR5 LLR Gold: Earned 500,000 credits (573,605)SGS LLR Gold: Earned 500,000 credits (998,185)TPS LLR (retired) Bronze: Earned 10,000 credits (19,376)TRP LLR Gold: Earned 500,000 credits (775,441)Woodall LLR Silver: Earned 100,000 credits (268,142)321 Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,000,032)Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (8,584,236)Generalized Cullen/Woodall Sieve Amethyst: Earned 1,000,000 credits (1,245,728)PPS Sieve Emerald: Earned 50,000,000 credits (56,452,797)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Silver: Earned 100,000 credits (352,129)TRP Sieve (suspended) Gold: Earned 500,000 credits (776,202)AP 26/27 Ruby: Earned 2,000,000 credits (2,014,242)GFN Jade: Earned 10,000,000 credits (10,738,122)PSA Ruby: Earned 2,000,000 credits (4,154,617)
Message 79835 - Posted: 30 Sep 2014 | 16:26:07 UTC - in response to Message 79823.

Which files are affected?
____________

Michael GoetzProject donor
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Joined: 21 Jan 10
Posts: 9708
ID: 53948
Credit: 107,847,635
RAC: 42,096
321 LLR Amethyst: Earned 1,000,000 credits (1,169,719)Cullen LLR Amethyst: Earned 1,000,000 credits (1,157,331)ESP LLR Amethyst: Earned 1,000,000 credits (1,179,211)Generalized Cullen/Woodall LLR Amethyst: Earned 1,000,000 credits (1,330,821)PPS LLR Amethyst: Earned 1,000,000 credits (1,254,873)PSP LLR Ruby: Earned 2,000,000 credits (2,632,269)SoB LLR Ruby: Earned 2,000,000 credits (2,632,795)SR5 LLR Turquoise: Earned 5,000,000 credits (6,048,315)SGS LLR Amethyst: Earned 1,000,000 credits (1,680,461)TRP LLR Amethyst: Earned 1,000,000 credits (1,324,283)Woodall LLR Amethyst: Earned 1,000,000 credits (1,145,077)321 Sieve (suspended) Silver: Earned 100,000 credits (200,576)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (4,170,256)Generalized Cullen/Woodall Sieve Ruby: Earned 2,000,000 credits (2,085,723)PPS Sieve Jade: Earned 10,000,000 credits (18,175,834)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,035,522)TRP Sieve (suspended) Ruby: Earned 2,000,000 credits (2,051,121)AP 26/27 Turquoise: Earned 5,000,000 credits (5,881,239)GFN Sapphire: Earned 20,000,000 credits (42,663,419)PSA Jade: Earned 10,000,000 credits (10,028,791)
Message 79842 - Posted: 30 Sep 2014 | 19:58:43 UTC - in response to Message 79835.

Which files are affected?


I've seen it happen on at least two different (very different) files, so I think it's more of a bug than any particular file. It also happens only once in a while, despite the exact same files being used for every LLR task.

The two files I've seen it happen on are the current LLR wrapper and 64 bit LLR client.
____________

Please do not PM me with support questions. They will usually go unanswered. Ask on the forums instead. Thank you!

mikey
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Joined: 17 Mar 09
Posts: 725
ID: 37043
Credit: 323,922,255
RAC: 51,921
321 LLR Bronze: Earned 10,000 credits (14,385)Cullen LLR Bronze: Earned 10,000 credits (59,926)ESP LLR Bronze: Earned 10,000 credits (23,905)Generalized Cullen/Woodall LLR Bronze: Earned 10,000 credits (18,933)PPS LLR Ruby: Earned 2,000,000 credits (4,159,895)PSP LLR Bronze: Earned 10,000 credits (95,068)SoB LLR Bronze: Earned 10,000 credits (83,337)SR5 LLR Bronze: Earned 10,000 credits (17,882)SGS LLR Amethyst: Earned 1,000,000 credits (1,108,996)TRP LLR Bronze: Earned 10,000 credits (27,772)Woodall LLR Bronze: Earned 10,000 credits (54,238)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (944,431)Generalized Cullen/Woodall Sieve Silver: Earned 100,000 credits (111,961)PPS Sieve Double Silver: Earned 200,000,000 credits (308,675,809)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,446,797)AP 26/27 Silver: Earned 100,000 credits (133,419)GFN Turquoise: Earned 5,000,000 credits (5,955,216)
Message 79854 - Posted: 1 Oct 2014 | 10:36:07 UTC - in response to Message 79835.

Which files are affected?


I was trying to get more files on one of my pc's, it crunches the PPS (Sieve) v1.40 (atiPPSsieve) files, and I too run the free version of AVG and it too had a stuck file. I ended up moving the pc to a different project. That was just before you guys went down so I just figured it was all related, now I am rethinking that.

Profile Maxwell [MM]
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Joined: 6 Jul 09
Posts: 12
ID: 42998
Credit: 116,993,809
RAC: 0
321 LLR Gold: Earned 500,000 credits (689,587)Cullen LLR Silver: Earned 100,000 credits (155,220)ESP LLR Amethyst: Earned 1,000,000 credits (1,031,289)PPS LLR Amethyst: Earned 1,000,000 credits (1,085,473)PSP LLR Amethyst: Earned 1,000,000 credits (1,163,016)SoB LLR Silver: Earned 100,000 credits (138,354)SR5 LLR Gold: Earned 500,000 credits (720,703)SGS LLR Amethyst: Earned 1,000,000 credits (1,010,738)TRP LLR Amethyst: Earned 1,000,000 credits (1,084,586)Woodall LLR Silver: Earned 100,000 credits (109,798)321 Sieve (suspended) Silver: Earned 100,000 credits (105,887)Cullen/Woodall Sieve (suspended) Silver: Earned 100,000 credits (237,973)PPS Sieve Double Bronze: Earned 100,000,000 credits (100,035,902)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,075,715)TRP Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,062,392)AP 26/27 Amethyst: Earned 1,000,000 credits (1,052,986)GFN Turquoise: Earned 5,000,000 credits (6,234,209)
Message 79873 - Posted: 1 Oct 2014 | 15:08:49 UTC

I also had AVG preventing the download of the llr wrapper. Had to suspend AVG in order to download the file. Once I did, everything worked as usual.

Profile x3mEn
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Joined: 21 Jul 10
Posts: 326
ID: 64131
Credit: 48,608,585
RAC: 0
321 LLR Amethyst: Earned 1,000,000 credits (1,137,410)Cullen LLR Amethyst: Earned 1,000,000 credits (1,005,544)ESP LLR Amethyst: Earned 1,000,000 credits (1,015,695)PPS LLR Ruby: Earned 2,000,000 credits (2,023,233)PSP LLR Ruby: Earned 2,000,000 credits (2,065,730)SoB LLR Ruby: Earned 2,000,000 credits (2,036,592)SR5 LLR Ruby: Earned 2,000,000 credits (2,008,007)SGS LLR Amethyst: Earned 1,000,000 credits (1,000,012)TRP LLR Amethyst: Earned 1,000,000 credits (1,795,613)Woodall LLR Amethyst: Earned 1,000,000 credits (1,017,997)321 Sieve (suspended) Silver: Earned 100,000 credits (208,993)Cullen/Woodall Sieve (suspended) Ruby: Earned 2,000,000 credits (4,000,304)Generalized Cullen/Woodall Sieve Gold: Earned 500,000 credits (911,589)PPS Sieve Jade: Earned 10,000,000 credits (11,092,841)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,313,121)TRP Sieve (suspended) Amethyst: Earned 1,000,000 credits (1,284,804)AP 26/27 Silver: Earned 100,000 credits (335,569)GFN Turquoise: Earned 5,000,000 credits (5,599,058)PSA Turquoise: Earned 5,000,000 credits (8,756,474)
Message 79984 - Posted: 4 Oct 2014 | 23:01:46 UTC

I can confirm, KAV also causes file transfer problems, and not only executables, but big sieve files also.
____________

mikey
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Joined: 17 Mar 09
Posts: 725
ID: 37043
Credit: 323,922,255
RAC: 51,921
321 LLR Bronze: Earned 10,000 credits (14,385)Cullen LLR Bronze: Earned 10,000 credits (59,926)ESP LLR Bronze: Earned 10,000 credits (23,905)Generalized Cullen/Woodall LLR Bronze: Earned 10,000 credits (18,933)PPS LLR Ruby: Earned 2,000,000 credits (4,159,895)PSP LLR Bronze: Earned 10,000 credits (95,068)SoB LLR Bronze: Earned 10,000 credits (83,337)SR5 LLR Bronze: Earned 10,000 credits (17,882)SGS LLR Amethyst: Earned 1,000,000 credits (1,108,996)TRP LLR Bronze: Earned 10,000 credits (27,772)Woodall LLR Bronze: Earned 10,000 credits (54,238)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (944,431)Generalized Cullen/Woodall Sieve Silver: Earned 100,000 credits (111,961)PPS Sieve Double Silver: Earned 200,000,000 credits (308,675,809)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,446,797)AP 26/27 Silver: Earned 100,000 credits (133,419)GFN Turquoise: Earned 5,000,000 credits (5,955,216)
Message 80001 - Posted: 5 Oct 2014 | 12:56:04 UTC - in response to Message 79873.

I also had AVG preventing the download of the llr wrapper. Had to suspend AVG in order to download the file. Once I did, everything worked as usual.


Thanks I retired connecting, after briefly suspending AVG, and it worked just fine.

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Message boards : Number crunching : AVG anti-virus causing stuck file transfers

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